Privacy Policy

This Privacy Notice explains how Étoile Travel collects, uses, discloses, and protects your personal data in compliance with the General Data Protection Regulation (GDPR) and applicable national data protection laws, including in France.

By accessing or using our website www.etoiletravel.agency, you acknowledge that you have read and understood the terms of this Privacy Notice.

  • The data controller responsible for processing your personal data is:

    • Étoile Travel

    • Address: 58 Avenue Wagram, 75017, Paris, France

    • Email: info@etoiletravelagency.com

  • We may collect the following categories of personal data:

    • Personal identification information: Name, email address, phone number, etc.

    • Technical data: IP address, browser type and version, device information, location data, cookies, and other technical data related to your use of the Website.

    • Usage data: Information on how you interact with the Website (e.g., pages visited, links clicked, session durations).

  • We collect and process your personal data for the following purposes:

    • To provide, maintain, and improve the Website and our services.

    • To respond to inquiries and provide customer support.

    • To send marketing communications (if you have consented to receiving such communications).

    • To analyze and monitor website traffic and usage patterns.

    • To comply with legal obligations and protect our legal interests.

  • Under the GDPR, we process your personal data based on the following legal grounds:

    • Consent: When you provide us with consent (e.g., by subscribing to newsletters or submitting contact forms).

    • Contractual necessity: To fulfill our contractual obligations (e.g., providing services or responding to inquiries).

    • Legitimate interests: To carry out activities that are in our legitimate business interests (e.g., improving our services or marketing activities), provided your rights and freedoms are not overridden.

    • Compliance with legal obligations: Where required to comply with applicable law.

  • We do not sell or rent your personal data. We may share your personal data with:

    • Service providers: Third-party companies that provide services on our behalf (e.g., hosting services, email providers, analytics providers).

    • Legal authorities: If required to do so by law or in response to valid legal requests.

    Any third parties with whom we share your data are required to process your data in compliance with the GDPR and applicable data protection laws.

  • We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Notice or as required by law. When we no longer need your data, we will securely delete or anonymize it.

  • Under the GDPR, you have the following rights regarding your personal data:

    • Right to access: You have the right to request access to the personal data we hold about you.

    • Right to rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.

    • Right to erasure: You have the right to request the deletion of your personal data, subject to certain conditions.

    • Right to restrict processing: You have the right to request that we restrict the processing of your personal data under certain circumstances.

    • Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit it to another data controller.

    • Right to object: You have the right to object to the processing of your personal data based on legitimate interests or for direct marketing purposes.

    • Right to withdraw consent: If we process your data based on consent, you have the right to withdraw that consent at any time.

    To exercise any of these rights, please contact us using the contact details provided above.

  • We use cookies and similar tracking technologies to enhance your experience on our Website. These technologies allow us to collect information about your preferences and improve our services. For more information about the types of cookies we use and how to manage them, please refer to our Cookie Policy.

  • If we transfer your personal data outside the EEA, we will ensure that appropriate safeguards are in place to protect your data in accordance with GDPR requirements, such as the use of standard contractual clauses or other mechanisms approved by the European Commission.

  • We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission over the Internet or method of electronic storage is completely secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

  • We may update this Privacy Notice from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes by posting an updated version on our Website with the revised effective date.

  • If you believe your data protection rights have been violated or that we have not processed your personal data in accordance with the GDPR, you have the right to lodge a complaint with the Commission Nationale de l'Informatique et des Libertés (CNIL), the French data protection authority, or your local data protection authority.